How to Fix McAfee Error 1920 – Mcshield Service Failed To Start?

How to Fix McAfee Error 1920 – Mcshield Service Failed To Start?

What is McAfee Error 1920 – Mcshield Service Failed to Start? At the time of installing the McAfee VirusScan Enterprise 8.7i, users may come across with an error known as “Error 1920, service McShield failed to start”.  This is a kind of error which occurs in the registry section of the device to the incorrect location for the McAfee background service as discovered by McAfee Antivirus Support team experts.  McAfee has also corrected this issue by working with its later versions of the VirusScan Enterprise. Until users are able to update the software, they can resolve this error by simple modification of the Windows registry process to display the correct location of the McAfee background service.

McAfee Error 1920

Steps to fix McAfee Error 1920, service McShield failed to start

Solution 1: Applying of the patch

Applying of the “patch1” for VirusScan Enterprise 8.7i is an essential step to be performed by users.

Solution 2: Working with the Symantec Software Virtualization and Streaming installedfeature

If users are working with the “Symantec Software Virtualization and Streaming installed” feature then, using the 8.7i installation package that includes Patch 2 is an essential option to have. Modification of the registry path to the core driver while the installation process is performed is essential.

  • Start the “VirusScan Enterprise 8.7i installation” on local mode.
  • During the installation phase, as suggested by McAfee Tech Support experts, users need to wait for the 1920 error to occur thereafter.
    Important note: Don’t ever try to dismiss the 1920 error dialog box to avoid future technical glitches.
  • Click on the “Start”, “Run” button and then simply type the “regedit” option. Click on the “OK” button.
  • Easily navigate to the desired section and then expand the following key:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\

    In the left area, you need to scroll down and then select the sub-key: mfeapfk.

  • In the right pane, you are supposed to right-click on the “ImagePath” and then select the “Modify” option.
  • Next, in the “Value Data field”, go ahead for the modification process of the contents to state the actual path.
  1. Repeat the previous steps for the following two special McAfee keys:

  2. mfeavfk.sys

  3. mfebopk.sys

  • Close the “registry editor” thereafter.
  • Dismiss all the error and then reattempt the installation process.

McAfee Antivirus support number

Well, as of now your issues related to McAfee has been resolved as of now. But in future, if you face any such critical issue on the McAfee software, do reach out to us at McAfee customer Support department right away

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